Salon, Spa & Wellness
What its customers come for:
Customers book, reschedule, cancel and get answers themselves — on a link you can put in a Google listing or an Instagram bio, or as a chat bubble on your own site.
Blooq is designed to disappear behind your brand. Your logo and name lead every screen; ours is a line of small text you can turn off.
Pick yours when you sign up and your FAQ screen is waiting with ten draft answers written in its language — hidden from customers until you have read each one and switched it on. Not on the list? Pick “Something else”; everything else works the same.
What its customers come for:
What its customers come for:
What its customers come for:
Every line above is one of the same five things Blooq does for everyone — your service list, a booking, an enquiry, an answer, and a phone call. Only the words around them change with the trade.
One conversation, in plain language, with large type and touch targets sized for people who are not comfortable with apps.
Pick a service, leave a name and number, choose a day and a time. Only real openings are shown — availability comes from your hours, not a guess.
In the app and the widgetA booking ID plus mobile is all it takes. A reschedule moves the existing booking, so the ID the customer already has stays valid.
In the app and the widgetAnswers come from the FAQs you wrote, returned word for word. The model only picks which of your answers fits — it never writes prose to a customer.
In the app and the widgetAnything that is not a booking becomes a message in your dashboard, with the category and contact details already attached.
In the app and the widgetOne screen, with the number to call first. No questions and no triage — deliberately, because assessing a situation is not something software should do here.
In the app and the widgetA calendar file to download and an email receipt with the same invite attached, for the confirmation, the reschedule and the cancellation.
In the app and the widgetThe same assistant either way. Whatever you change in the dashboard shows up in both immediately.
A page at your own address that customers can add to their home screen and open like an app — no store, no download. It carries proper preview cards, so the link looks right when it is pasted into WhatsApp or Instagram.
One script tag. It adds a chat button in the corner and nothing else — no stylesheet on your page, no clash with your theme, and it cannot be broken by your site’s CSS.
<script
src="https://widget.blooq.eastlaunch.com/loader.js"
data-blooq-key="pk_live_…"
data-blooq-accent="#0369a1"
async></script>Everything the assistant says and does comes from these screens. No tickets to raise, no waiting on us to change a price.
The day’s schedule, what is coming up, and open enquiries. Mark a booking completed, a no-show, or cancel — all from the list.
Search every booking you have ever taken by ID, name or mobile. Filter by status and by when.
Weekly opening hours, slot length, and one-off closures for a holiday or a day out. Slots are generated from this.
One switch stops new bookings without touching the ones you already have. Nothing already booked is ever silently voided.
Add, rename, reprice, reorder, or hide a service without taking anything down. Prices show to the customer as they choose.
Write the answers customers get. Grouped by category, and the only text the assistant is ever allowed to send.
Logo, name, tagline, address, phone, brand colour and the assistant’s own name.
Bookings over time, no-show rate, busiest slots, and the hours on the phone the assistant has taken off your hands.
There is no sales call and no onboarding appointment. You sign up, your app exists, and you take as long as you like deciding whether it earns its place.
What a customer is asked is a fixed list rather than free text, so nothing is stored that does not need to be. Consent is versioned against every record that holds a mobile number, and the audit log is append-only — you can always reconstruct what happened.
The assistant only ever returns an answer you wrote. It does not compose prose, give advice, or guess at something you have not told it. That boundary is structural, not a setting someone can switch off.
Booking and enquiry are the only unauthenticated writes, and both sit behind a bot check and a rate limit. The embed runs on its own hostname, so it can never reach your dashboard session.
Every day, slot and closure is worked out in your own timezone. A dashboard opened just after midnight shows today, and a customer booking from abroad still sees your hours.